My Oracle Support Banner

Unable to extend the bank guarantee contract - LC-COL05 (Doc ID 2821514.1)

Last updated on NOVEMBER 19, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to extend the bank guarantee contract
the following error occurs.

ERROR
-----------------------
LC-COL05 - Inconsistent contract definition data. Collateral processing cannot be done.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bank guarantee contract to be extended
2. Ensure mismatch in the lien linkage between bank guarantee contract and term deposit account.
3. Ensure mismatch in the event sequence number across the tables.
4. Try to extend the bank guarantee contract.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot extend the due date of bank guarantee contract

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.