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Error While Promoting KYC Case (Doc ID 2822002.1)

Last updated on NOVEMBER 22, 2021

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to promote KYC assessment to the case because of below issue in appln_logs_msgs table
RAID: 732633 FORMAT_ERROR_BACKTRACE:: ORA-06512: at "SHBAATM.F_RA_TO_CASE_MNUL", line 285

Cause

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In this Document
Symptoms
Cause
Solution


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