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Security Questions Setup Issue- Values Not Retained On Click Of Back Button and Whitespaces Are Not Allowed in Answers (Doc ID 2822148.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to set security questions, from the confirm page if we click on back button, the questions and answers are not retained
Also, white spaces are not accepted in the answers.

EXPECTED BEHAVIOR
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The question and answers set on previous page should be accessible when clicked on back button.

STEPS
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The issue can be reproduced at will with the following steps:
A) Login with Retail or corporate user
B) Go to Set Security Question
C) Setup answers for all question. Try to save answers with space, system does not accept. Click on Save.
D) Review screen will appear.
E) Click on Back button to change one answer.
F) Values are not retained on screen


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the saved security questions if they wish to modify.

Cause

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In this Document
Symptoms
Cause
Solution
References


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