My Oracle Support Banner

Account Status Change Issue --CL-STCH001 Error selecting account details (Doc ID 2822220.1)

Last updated on NOVEMBER 18, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.1 version, Production Support-SET

User is trying to create one status called APF. During manual status change from NORM/STAD/WACH etc to APF.

and system is giving below error

ERROR
-----------------------
CL-STCH001 Error selecting account details

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the status of an account.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.