My Oracle Support Banner

Failed While Logging The Message. Possible Message Id Duplication Issue Via Webservices Request (Doc ID 2822429.1)

Last updated on NOVEMBER 18, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.3 version, Production Support-SET

Failed while logging the message. Possible message id duplication Issue via Webservices request

ERROR
-----------------------
GW-ROUT0019

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. For webservices authentication purpose, for source code “EXTSYS”, system authorization required checkbox has been checked and authorized from CODSORCE screen
2. MSG_ID node in request XML is passed as USER_ID and PASSWORD node is encrypted password for the respective user id is passed. Attached request xmls in document
3. For the corresponding request xml, response xml is failing with the error message as
Error code:GW-ROUT0019
Error message: Failed while logging the message. Possible message id duplication
4. For the message id, duplicate record is being inserted in GWTB_DEDUPE table every time when a request is being processed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform Amount block web service request.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.