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OBPM: BOOK TRANSFER : PBDOTONL : Wrong Error Message For Dormant Account (Doc ID 2822676.1)

Last updated on NOVEMBER 23, 2021

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

The warning messages AC-VAC05 are being captured and shown in Screen in case of synchronous mode even accounting has been fired.

ERROR
-----------------------
AC-VAC05- Account<> Dormant  Transaction Failed and Moved to Queue


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to PBDOTONL Screen
2. Enter Dormant account
3. Key in all the details.

BUSINESS IMPACT
-----------------------
The Message displayed on the screen is misguiding the user, as the transaction is done successfully but still the message on screen shows Transaction failed and moved to queue

Cause

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In this Document
Symptoms
Cause
Solution
References


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