Mailbox With Attachment Gives Access Denied Error
(Doc ID 2823108.1)
Last updated on NOVEMBER 25, 2021
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]Information in this document applies to any platform.
Symptoms
When Bank Admin attempting to send/ open mails with attachments
the following error occurs.
ERROR
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Access denied
STEPS
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The issue can be reproduced at will with the following steps:
1. When user sends secure message with attachment in it, attachment is not shown\visible to Admin user.
2. When admin tries to open the secure message mail with attachment in it, Application throws "Access denied" error.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |