Forgot Password Authentication Issues
(Doc ID 2823119.1)
Last updated on NOVEMBER 25, 2021
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When user try to use forgot password functionality , it is not behaving as expected
1. Even though authentication is not set up for the user type, application is challenging for Forgot password . OTP screen is getting displayed for all the users.
2. When user clicks on "Resend Code" , application redirects it to Forgot Password screen with no authentication displayed to the user.
3. Application does not reduce the count available for invalid OTP entered by the user.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |