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Failed To Open Force Change Password Screen In Mobile Application (Doc ID 2824345.1)

Last updated on NOVEMBER 28, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When OUD - obPasswordChangeFlag - true, and user login into the application using username, password
the following error occurs.

ERROR
-----------------------
"Invalid username and password".

Note: The same functionality working fine web browser, its showing force-change-password screen.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the application.
2. Enter username and password.

Cause

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In this Document
Symptoms
Cause
Solution
References


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