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System Generates Response Is Empty When Amending Export Bills Under Collection (Doc ID 2824463.1)

Last updated on DECEMBER 05, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.2 version, Production Support-SET

System Generates Response is empty when amending Export Bills under collection

The system displays error message "Response is empty" when amending Export Bills under Collection bills.

ERROR
-----------------------
No Error Code only Error message as "Response Empty".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. <Navigate to the screen BCDTRONL>
2. <Query the Export Bill under Collection category Contracts>
3. <Unlock and amend the Contract>
4. < Add the advice code as AMNDMNT_OF_INS and Instruction Code as INSTRUCTIONS.
5. <Save the Contract>

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Amend the BC Contract.

Cause

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In this Document
Symptoms
Cause
Solution


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