Error "TLS 1.0 and 1.1 are not supported by your organization. Please contact your administrator." Observed for Email Alerts Sent Through Office365 SMTP Server
(Doc ID 2824537.1)
Last updated on DECEMBER 01, 2021
Applies to:
Oracle FLEXCUBE Direct Banking - Version DB 12.0.3 to DB 12.0.3 [Release DB 12]Information in this document applies to any platform.
Symptoms
When FCDB application sends out an email alert through office365 SMTP server,
following error occurs.
ERROR
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TLS 1.0 and 1.1 are not supported by your organization. Please contact your administrator.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to the application
2. Initiate a transaction which has email alerts enabled
Changes
The SMTP server has been changed to office365.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |