For Party & User Account Access, "Map All Accounts" & "Map All Transactions" Checkboxes Shown Unchecked To Corporate Admin Checker Even Though It Is Checked By Corporate Admin Maker. (Doc ID 2824974.1)

Last updated on DECEMBER 01, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Checkbox which is checked by corporate admin maker while initiating transaction is shown as unchecked to corporate admin checker while approving transaction.


EXPECTED BEHAVIOR
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Checkbox which is checked by corporate admin maker while initiating transaction should be shown as selected to corporate admin checker while approving transaction.


STEPS
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The issue can be reproduced at will with the following steps:
1.Login in to the corporate admin maker User
2.Go to User Account Access/Party Account access
3.Initate user account access and party account access transactions by selecting "Map All Accounts" & "Map All transactions" checkbox
4.Click on the confirm button
5.Login to OBDX with corporate admin checker.
6.Both checkbox shown as deselected to corporate checker.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, incorrect behaviour of checkbox shown to corporate checker.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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