Error "Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 554 5.7.1 <xxx.corporate@yyyy.com>: Relay Access Denied" Observed While Sending Messages From Fcdb Application.
(Doc ID 2825912.1)
Last updated on JUNE 07, 2024
Applies to:
Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.3 [Release DB 12]Information in this document applies to any platform.
Symptoms
When attempting to send mail messages from FCDB Application for different transactions,
the following error occurs -
ERROR
Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 554 5.7.1 <xxx.corporate@yyyy.com>: Relay access denied
STEPS
1. Login into FCDB Application through any user.
2. Initiate any transaction which requires sending mail messages from FCDB to the end user.
3. Check the Logs. The mail is not sent and the above errors are seen in the logs.
BUSINESS IMPACT
Due to this issue, none of the users are receiving any mails from Bank.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |