Bill Payment Confirmation Issue For Corporate Users
(Doc ID 2826302.1)
Last updated on DECEMBER 06, 2021
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Production Support
ACTUAL BEHAVIOR
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When Bill Payment for Corporate Users is done - it does not show the confirm / pending for approval screen even though transaction is successful and response is returned as APPROVAL_REQUIRED
EXPECTED BEHAVIOR
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Confirmation screen should be shown.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Corp User and go to Quick Bill Pay
2. Fill the details and pay the bill
3. In the confirm screen nothing is shown.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot know the status of their Bill payments.
Changes
No changes done to environment / hardware / account causes this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |