Error "Sorry,The Deposit Cannot Be Redeemed At This Time" Due To Penalties/Charges Applied By Default
(Doc ID 2827684.1)
Last updated on MAY 12, 2022
Applies to:
Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]Information in this document applies to any platform.
Symptoms
When attempting to redeem a TD completely using Full Redemption option,
the following error occurs.
ERROR
-----------------------
Sorry, the deposit cannot be redeemed at this time.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as a Retail/corp user
2. Redeem a TD by opting for the option Full Redemption
3. Charges is applied before by default because of which it shows ‘Deposit cannot be redeemed at this time’.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot redeem TD fully.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |