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Report Downloaded In Csv Format For "Party Wise Approval Rule" Doesn't Show Any Details. (Doc ID 2827911.1)

Last updated on DECEMBER 17, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Downloaded Party wise approval rules report is not having any information. Following error is observed.

ERROR
-----------------------
Downloaded .CSV is having no data.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the admin maker.
2. Go to Report Generation.
3. Under Adhoc, enter Report Name - 'Party wise Approval Rules'.
4. Select CSV in Report format.
5. Enter the party ID.
6. Click on Generate Report.
7. It show Report Request Completed.
8. Now go to My Reports.
9. Click on Report Sub Id to download the report.

BUSINESS IMPACT
----------------------------
The issue has the following business impact:
Due to this issue, user is not able to view rules details for party id in .csv format.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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