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SYSERROR On Removing Collaterals From GEDMPOOL Screen (Doc ID 2828165.1)

Last updated on DECEMBER 15, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.3 version, Production Support-SET

User is trying to remove two collateral's from the existing Pool and system gives below error.

ERROR
-----------------------
SYSERROR : System Error Occured. Contact System Administrator for assistance

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open screen GEDMPOOL
2. Query the existing pool.
3. Delete the collateral's linked.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify the pool.

Cause

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In this Document
Symptoms
Cause
Solution


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