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In SSL Mode After Entering Userid/Password, Login Page Does Not Move Ahead Without Refreshing The Page (Doc ID 2829501.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User unable to login when using SSL link.
The login page does not move on, however JSESSIONID is created, therefore when the screen is refreshed (F5) the dashboard and all relevant screens start working.

EXPECTED BEHAVIOR
-----------------------
User should be able to login when using https URL

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure the https ports and keep SSL enabled true in UI config file (framework/js/configurations/config.js)
2. mod_wl_ohs has been added in the OHS path where httpd.conf is located
3. Try logging into the application using https - unable to do so

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login into the application.

Cause

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In this Document
Symptoms
Cause
Solution
References


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