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UNABLE TO UNARCHIVE MESSAGE (Doc ID 2829517.1)

Last updated on JANUARY 11, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Bank is unable to view message in MSDUNARC screen

EXPECTED BEHAVIOR
-----------------------
message should be visible on clicking view message button

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. go to MSSUNARC screen.
2.Select a message click view message for unarchive

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot retrieve archived message

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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