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Bill Payment Confirmation Screen Missing Details on Confirmation page (Host Reference number ,Top up no ,Account no) (Doc ID 2830818.1)

Last updated on DECEMBER 28, 2021

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------
In Quick Recharge Bill payment, host reference number, top up number and account number used is missing on confirmation screen

EXPECTED BEHAVIOR
-----------------------
Host Reference number, top up number and account number should be available on Quick Recharge confirmation screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as a Retail/Corp User
2. Do a Quick Recharge and check the Confirm Screen
3. Host Reference number, top up number and account number is missing

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see Host Reference number, top up number and account number.

Changes

 No changes done to product, account or hardware causes this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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