Correspondence Charges Not Displayed on Payment Status Inquiry Details Screen for International Payments (Doc ID 2831814.1)

Last updated on JANUARY 06, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Correspondence charges are not displayed on Payment Status Inquiry details screen for International payments

EXPECTED BEHAVIOR
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Correspondence charges details should be displayed on Payment Status Inquiry details screen for International payments

STEPS
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The issue can be reproduced at will with the following steps:
1. Login via corporate user. Make International payment. The correspondence charges field by default is set to PAYEE.
2. This can be changed to PAYER or SHARED.
3. Complete the international payment.
4. Navigate to Payments > Inquiries > Payment Status Inquiry.
5. View details of the transaction by searching the selecting the reference number.
6. Correspondence charges whether(PAYEE/PAYER/SHARED)are not displayed.

Changes

Cause

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