File Upload Does Not Work While Raising A Service Request From Mobile
(Doc ID 2832886.1)
Last updated on JANUARY 10, 2022
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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The upload button/link is unresponsive in Mobile App in case of File Uploads, whereas the same thing works fine in Web Application
EXPECTED BEHAVIOR
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The Upload Button should work in Mobile App as well
STEPS
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The issue can be reproduced at will with the following steps:
1. Login from Mobile App in OBDX as a Corporate User
2. Check the File Upload screen, the upload button is not working
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |