Reviewed with Account Representative - Recommend to Close action was not searched in alert search page with last action selected in dropdown list
(Doc ID 2833284.1)
Last updated on APRIL 24, 2023
Applies to:
Oracle Financial Services Behavior Detection Platform - Version 8.0 and laterInformation in this document applies to any platform.
Symptoms
On : 8.0.8
kdd_review.last_actvy_type_cd was not updated with last action taken with
four eyes approval enabled so search with last action is not working in
advanced search.
Steps to Reproduce Problem
--------------------------
Make sure four eyes approval is enabled.
Choose a alert and click action link to take a action.
In action page, choose "Reviewed with Account Representative - Recommend to
Close"
then save
Go to Alert Search and List page and check last action of the alert
You will see "Reviewed with Account Representative - Recommend to Close"
and then click More Search Criteria
and choose "Reviewed with Account Representative - Recommend to Close" in
last action search dropdown
and click search
but the alert is not searchable
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |