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1301 Screen Close Out Withdrawal Allowed With Remain Balance 14 KHR (Doc ID 2833375.1)

Last updated on MARCH 22, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.1.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
During close out withdrawal system has left balances in FCY if the respective account lcy balance is 0

EXPECTED BEHAVIOR
-----------------------
System should close account with only 0 balance in FCY and LCY.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Take account in KHR which has lcy balance as 0 and has non zero FCY balance.
2. do close out withdrawal by cash from screen 1301.
3. Verify the transaction is allowed with pending FCY balance

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do account closure with 0 balance.

Cause

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In this Document
Symptoms
Cause
Solution
References


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