My Oracle Support Banner

In Bulk File View Screen, The Host Reference No Is Missing When The Individual Record Details Are Seen (Doc ID 2834445.1)

Last updated on MAY 12, 2022

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.1 [Release DB 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Host Reference Number is missing in the screen in Bulk File Record Details for some of the transactions where as for some cases it is not.

EXPECTED BEHAVIOR
-----------------------
Host Reference Number should be available for all the transactions in Bulk.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Corp User
2. Upload a file --> Authorize and check the transaction after it reaches host system
3. Once the transaction is completed the host reference number should be available.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see host reference number.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.