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Teller - ERROR - Internal Server Error (Doc ID 2835146.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Banking Branch - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

Buy Cash from Ccy Chest
Sell Cash to Ccy Chest

Unable to access either as the attached server error is popping up

ERROR
-----------------------
Imternal Server Error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch Buy Cash from Ccy Chest screen and verify is details are fetched correctly
2. Launch Sell Cash to Ccy Chest and verify is details are fetched correctly

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot launch the mentioned screens

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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