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Excessive Number Of Calls On Loan Details Screen Causing Performance Delays (Doc ID 2835704.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In Loan Overview when we click for the details of Loan on Loan account number,request for same calls go multiple times which is causing time delays in reaching to the Loan Details Screen.

EXPECTED BEHAVIOR
-----------------------
Unnecessarily multiple calls to the application should not happen and delays must be avoided.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX Application as a Corporate User
2. Click for the details of Loan on Loan account number
3. Request for same calls go multiple times causing delays

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users face performance issues.

Cause

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In this Document
Symptoms
Cause
Solution
References


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