My Oracle Support Banner

In IOS Siri Banking, When Click On Back Button Of The Account Balance Screen Then The Account Numbers Are Overlaps On Previous Screen (Doc ID 2835819.1)

Last updated on JANUARY 25, 2022

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
If the customer has 3-4 accounts and the user checks the account balance through Siri and comes back the account numbers are overlapped.

EXPECTED BEHAVIOR
-----------------------
The account number should not be overlapped.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User request for saving account balance.
2. Siri shows all the accounts available.
3. User clicks on 1st account and the available balance is displayed.
4. On clicking the back button, the account overlaps each other and are not readable.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.