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After Enabling Limit For "Record Level File Upload", Error "System Cannot Process, Please Try Later" Is Displayed To Approver. (Doc ID 2844039.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After enabling limit for record level file upload, following error is displayed.

ERROR
-----------------------
System cannot process, please try later.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable limit aspect by executing below query.
    Insert into digx_cm_Task_aspects values ('FU_R_IFT', 'limit', 'Y')
2. Override the "taskEvaluatorFactories" by executing below query.
    update digx_fw_config_all_b set prop_value = 'com.ofss.digx.framework.task.evaluator.DefaultTaskEvaluatorFactory'
    where prop_id = 'FU_R_IFT' and category_id = 'taskEvaluatorFactories'
3. Login to OBDX with corporate user.
4. Upload bulk file.
5. On approver's dashboard, select all records for authorization.

 

BUSINESS IMPACT
----------------------
The issue has the following business impact:
Due to this issue, user is not able to authorized record level file upload.  

 

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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