In IOS And Android Force Change Password Functionality Not Working When User Login With Alternate Login Options
(Doc ID 2847112.1)
Last updated on FEBRUARY 04, 2022
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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A customer has biometric login on his device, and his user password is expired also force change password is enabled then if the user tries to login with biometric then the user login normally without asking the force change password.
EXPECTED BEHAVIOR
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The cycle should be first login biometric then go to force change password then login to his account or biomatrix should be disabled and the user should be forced to change his password.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login using biometrics into the application.
2. Then the password is expired.
3. Force change password enabled from admin.
4. User tries to login with biometrics.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |