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On E-Receipt, Blank Remarks Are Visible For Adhoc Pay Later Demand Draft Transactions. (Doc ID 2848466.1)

Last updated on FEBRUARY 11, 2022

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Remarks are not visible on e-Receipt for adhoc pay later demand draft transactions, following error is observed.

ERROR
-----------------------
Blank Remarks displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with corporate maker.
2. Navigate to "Payments & Transfer->Adhoc Demand Draft"
3. Enter the details and click on "Pay" button
4. Login with corporate approver.
5. Click on transaction ID to approve it.
6. Approve the transaction.
7. Click on the e-receipt link to download it.

BUSINESS IMPACT
---------------------------
The issue has the following business impact:
Due to this issue, user is not able to view remarks for pay later draft transactions.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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