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OFLO | Customer Information Is Blank In Current Account Initiate Screen. (Doc ID 2850011.1)

Last updated on FEBRUARY 25, 2022

Applies to:

Oracle Banking Origination - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The Customer Information screen does not display any of the fields and the Number of Applicants is disabled.

On clicking next, the system displays the following error :
'Address Details cannot be Null'

SIMULATION STEPS
-----------------------
1. Go to Retail Banking -> Operations -> Product Catalogue -> Current Account
2. Click on 'Apply Now'
3. Note that the Customer information screen does not display the fields
4. Click Next
5. Note the error ' Address Details cannot be Null'

Cause

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In this Document
Symptoms
Cause
Solution
References


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