My Oracle Support Banner

Login Successful/Unsuccessful/User Locked Alerts Are Not Generated When Logging Through IB/Web Channel (Doc ID 2850777.1)

Last updated on FEBRUARY 25, 2022

Applies to:

Oracle Banking Digital Experience - Version to [Release 20 to 21]
Information in this document applies to any platform.


Users are not getting Login alerts when logged in through Internet Banking (IB)/web channel for below scenarios :

1. Successful Login
2. Un-successful Login
3. When user gets locked

Exception in Logs
com.ofss.fc.infra.exception.FatalException: Configuration was not found for channel ${HOST_CHANNEL}.

Users should receive login related alerts.

The issue can be reproduced at will with the following steps at bank end:
1. Success Case - Login to OBDX application with correct credentials.
2. Failure Case - Login to OBDX application with incorrect credentials.
3. User Lock Case - Login to OBDX application with incorrect credentials and exhaust un-successful attempts so that user can get locked.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.