My Oracle Support Banner

'PMSPAYRS' Account Entitlement Summary Screen Is Not Working (Doc ID 2851419.1)

Last updated on MARCH 01, 2022

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

'PMSPAYRS' Account Entitlement Summary screen is not working

When you click Search button on Account Entitlement Summary 'PMSPAYRS' screen, an Confirmation message ' Response Empty' is thrown even though records are maintained in 'PMDPAYRS' screen.

ERROR
-----------------------
Response Empty

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch PMSPAYRS screen
2. Click on Search button, Confirmation message ' Response Empty' is thrown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the records from PMSPAYRS screen

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.