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Unable to liquidate the bill contract - BC-GR22 (Doc ID 2851923.1)

Last updated on MARCH 02, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to liquidate the bill contract
the following error occurs.

ERROR
-----------------------
BC-GR22 : The sum of GR amounts cannot be greater than contract bill amount
BC-EV0053 - Processing of accounting entries for event 'LIQD' of BC reference xxx failed.
BC-AT007 - Failed during handoff for accounting entries for contract reference number xxx event 'LIQD' and event sequence number xx



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bill contract to be liquidated.
2. Ensure mismatch between bill contract amount and goods receipt amount.
3. Try to liquidate the bill contract

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot clear the outstanding goods receipt.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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