My Oracle Support Banner

Failed To Close A CIF Record In FC PROD (Doc ID 2852638.1)

Last updated on MARCH 06, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.4.0.0.0 version, Production Support-SET

Failed to close a CIF record in FC PROD

ERROR
-----------------------
Cannot Close. Linked to active Liability ST-CUS86


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to close a record in STDCIF
2. Verify if the record is closed successfully

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the customer record.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.