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In Customer 360 View Screen, TD Account Details Shows Tenor In 'Days- Years-0 Months-0 Days-367' (Doc ID 2852779.1)

Last updated on MARCH 06, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
In Customer 360 view screen, TD Account details shows Tenor in 'Days- Years-0 Months-0 Days-367'

In Customer 360 view screen, TD Account details shows Tenor in 'Days' and not in 'Years'. It should display as 1 year and 2 days as maintained in STDCUSTD and not Years-0 Months-0 Days-367.
Deposit Account Booking (STDCUSTD) screen shows correct Deposit Tenor calculation which is in years for the same TD account.

EXPECTED BEHAVIOR
-----------------------
It should display as 1 year and 2 days and not Years-0 Months-0 Days-367.

Customer 360 view degree screen and STDCUSTD screen should show the same format.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch Customer 360 view screen and fetch TD account and view the Account details.

2. Verify the Tenor details.

3. Compare the same account in STDCUSTD.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Tenor details are not displayed correctly

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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