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WHILE APPROVING ROLE TRANSACTION MAPPING BY ADMIN CHECKER USER, THE SYSTEM SHOW THE PERSISTENCE EXCEPTION (Doc ID 2853500.1)

Last updated on MARCH 04, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to approve Create Role transaction mapping through Admin Checker user
the following error occurs.

ERROR
-----------------------
On-Screen - "System Cannot Process, please try again later"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:.
1. System Administrator Dashboard > Authorization and Access Controls > Role Transaction Mapping
2. Initiate a Role Transaction Mapping by Admin Maker
3. Login as Admin Approver
4. Try to Approve The Transaction for Create Role transaction mapping
5. Error is displayed

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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