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Error "The User To Be Created Should Be Above 18 Years Of Age. Please Re-Enter The Date Of Birth" While Creating A New User (Doc ID 2853836.1)

Last updated on MAY 12, 2022

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.2 to DB 12.0.2 [Release DB 12]
Information in this document applies to any platform.

Symptoms

When attempting to create a new user through Admin,
the following error occurs.

ERROR
-----------------------
The user to be created should be above 18 years of age. Please re-enter the date of birth


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as a Admin User
2. Go to Create User --> Try creating a user with date of birth as 07-03-2000 (this is already above 18 years)
3. Unable to create and above error is noted.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot be created by Admin.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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