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Transaction Status Is Updated to Approved Even If It Fails at Approval Stage Due to Error Returned from Host. (Doc ID 2853928.1)

Last updated on MARCH 10, 2022

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to approve any transaction (say Cheque Book Request) and approval fails because of the error returned from host, then still the transaction status is updated to 'Approved'.

EXPECTED BEHAVIOR
-----------------------
The transaction status should be updated to 'Error' if transaction is failed during approval process.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application as checker.
2. Approve the transaction.
3. In case error occurs at OBDX/HOST level then transaction status is still updated to 'Approved'.



Cause

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In this Document
Symptoms
Cause
Solution


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