Error "System Cannot Process.." On View Bank Guarantee Amendment Screen
(Doc ID 2853942.1)
Last updated on MAY 12, 2022
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]Information in this document applies to any platform.
Symptoms
When attempting to click on confirm screen on the bottom of the Page - View Bank Guarantee/Amendments tab,
the following error occurs.
ERROR
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System cannot process the request currently. Please try later.
STEPS
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The issue can be reproduced at will with the following steps:
1) Navigate to Trade Finance > Bank Guarantee > Inward Bank Guarantee > View Bank Guarantee
2) Navigate to Amendments tab and click view for any amendment.
3) At the bottom of the screen, there is a cluster of 3 buttons (Confirm, Cancel and Back). Click on confirm.
4) Observe that 'System cannot process the request' appears.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users see a confirm button which serves no purpose and unnecessarily pops error.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |