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Unable to close the bank guarantee contract - BC-CUS-01 and ST-VALS-013 (Doc ID 2854282.1)

Last updated on MARCH 08, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to close the bank guarantee contract
the following error occurs.

ERROR
-----------------------
BC-CUS-01 - Invalid characters for party_name
ST-VALS-013 - Invalid value xxx for field party Id for party type-drawer


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bank guarantee contract to be closed.
2. Ensure mismatch in the sequence number of summary and log tables.
3. Try to close the bank guarantee contract

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the bank guarantee contract and release the limit line.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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