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Override Risk Score Action Doesn't Check If User Has Overridden Risk Score (ECM 807) (Doc ID 2854732.1)

Last updated on MARCH 15, 2022

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

On KYC 8.0.7:
When a user is investigating a KYC case in ECM 807 and takes the standard action Close Case - Override Risk Score, the system doesn't check if the risk score has been overridden.
Customer has creating a validation rule in kdd_action_vldtn for action CA927S (Close - Override Risk Score) to include action CA273 (Override Risk Score) which didn't work

Changes

Checking whether the score is overridden or not while closing the case is not an OOB functionality. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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