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Override Risk Score Action Doesn't Check If User Has Overridden Risk Score (ECM 807) (Doc ID 2854732.1)

Last updated on MARCH 15, 2022

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.


On KYC 8.0.7:
When a user is investigating a KYC case in ECM 807 and takes the standard action Close Case - Override Risk Score, the system doesn't check if the risk score has been overridden.
Customer has creating a validation rule in kdd_action_vldtn for action CA927S (Close - Override Risk Score) to include action CA273 (Override Risk Score) which didn't work


Checking whether the score is overridden or not while closing the case is not an OOB functionality. 


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