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OBPM-System Taking More Time During Xborderout Webservice Request (Doc ID 2855506.1)

Last updated on MARCH 16, 2022

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------
OBPM-System taking more time during Xborderout webservice request


Bank is trying to send webservice request for RTGS outgoing creation using the XBorderOut webservice. however the request takes a average of 7 sec for execution and in some instances it goes upto 10 seconds too (without logs).


EXPECTED BEHAVIOR
-----------------------
Considering the request is online the time take is not appropriate and needs to be reduced.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Post an RTGS transaction via XBorderOut webservice
2. Verify the Time taken for the Transaction

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users is facing performance issue

Cause

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In this Document
Symptoms
Cause
Solution


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