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Approver Is Redirected To A Blank Page When Clicked On Approval Link In Email (Doc ID 2856159.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Approver gets a proper alert message with a link to approve the transaction, but on clicking the same, the approver is redirected to blank page.

EXPECTED BEHAVIOR
-----------------------
The link should route to the transaction details where the user can approve the transaction

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX Application and initiate a transaction from Maker
2. Try to approve the transaction using the approval link in alert message
3. The routing is not done properly - instead a blank page is observed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve txn using the link in alert msg.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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