Approver Is Redirected To A Blank Page When Clicked On Approval Link In Email
(Doc ID 2856159.1)
Last updated on MAY 12, 2022
Applies to:
Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Approver gets a proper alert message with a link to approve the transaction, but on clicking the same, the approver is redirected to blank page.
EXPECTED BEHAVIOR
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The link should route to the transaction details where the user can approve the transaction
STEPS
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The issue can be reproduced at will with the following steps:
1. Login into OBDX Application and initiate a transaction from Maker
2. Try to approve the transaction using the approval link in alert message
3. The routing is not done properly - instead a blank page is observed.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot approve txn using the link in alert msg.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |