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Unable To Download Qif, Ofx Format Files From Mobile Application (Doc ID 2856434.1)

Last updated on MARCH 17, 2022

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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On choosing the file format as qif & ofx for loan/CASA account statement, the system is not popping up to choose the available applications such as Moon Reader, WPS office, notepad, etc. like it pops up for MT940 format.

EXPECTED BEHAVIOR
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The gif and ofx formate should be shown for the User.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into retail/Corp user.
2. Toggle Menu Transaction History -> Select an Account to view the transaction details.
3. Click on download at the bottom and select qif/ofx.


Cause

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In this Document
Symptoms
Cause
Solution
References


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