My Oracle Support Banner

XLSX Bulk File Upload Failing - Going To Error State (Doc ID 2856527.1)

Last updated on MARCH 24, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------
XLSX Bulk File Upload Failing - Going to Error state

When trying to upload Bulk File of XLSX type. It is failing with error state.

EXPECTED BEHAVIOR
-----------------------
xlsx file should upload without error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login into obdx by corp user
2. upload file XLSX type
3. check status of file it failed with error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload XSLX type file

Changes

 No changes done to environment / hardware / account causes this issue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.