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Credit Reporting On Multiple Bankruptcies Not Following FAQ 30 Of The CRRG (Doc ID 2857430.1)

Last updated on MARCH 27, 2022

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Credit Reporting on multiple bankruptcies not following FAQ 30 of the CRRG

In our testing of the recent patch that contained the FAQ30, multiple bankruptcy reporting, changes we are seeing two specific issues with the results:

Issue 1: Reporting a $0 balance, amount past due, and scheduled monthly payment when there is a customer pending bankruptcy

Issue 2: Not reporting the CII when a bankruptcy changes status or there is a new bankruptcy petition from a former non-filer


EXPECTED BEHAVIOR
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The $0 balance, amount past due, and scheduled monthly payment should be reported with the CII H only when there is no other party on the account in an active bankruptcy.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an account with Primary and other applicant
2. Generate one billing cycle and metro 2 file for the account
3. Post Customer Bankruptcy Reporting Indicator transaction with Disposition as Petition  for Primary applicant
4. Generate 2 cycles and metro 2 files for the account
5. Post Customer Bankruptcy Reporting Indicator transaction with Disposition as Discharged  for Primary applicant
6. Post Customer Bankruptcy Reporting Indicator transaction with Disposition as Petition chapter 13 for other applicant
7. Generate bill and metro 2 file for the account
8. Check that Prim applicant then receives a discharge and verify the value for current balance, amount past due, and scheduled monthly payment is populating for the account. 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users facing regulatory impact.

Cause

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In this Document
Symptoms
Cause
Solution


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