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[807]:Discrepancies On Eff Risk Between ECM-AML Module (Doc ID 2857958.1)

Last updated on MARCH 28, 2022

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Customer Eff Risk shows discrepancies in the Customer Eff Risk between ECM and AML Modules.

For example, the Customer Eff Risk inside the Case details is '0' even though it has a KYC Risk of '5', while on the ECM Module on the related alert details the same Customers Eff Risk shows as '5'.

Attached are screenshots :

CASE screen:

 

 

AML Screen:

Cause

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In this Document
Symptoms
Cause
Solution


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