In Receivables Management for View Payments Screen, Allocation Details Are Not Displayed When Payment Is Auto Reconciled and Auto Allocated (Doc ID 2859169.1)

Last updated on MARCH 31, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
In Receivables Management for view payments screen, allocation details are not displayed when payment is auto reconciled and auto allocated.

EXPECTED BEHAVIOR
-----------------------
Allocation details should be displayed when payment is auto reconciled and auto allocated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login via corporate user. Navigate to Toggle menu > Receivables Management > Reconciliation > View Payments > Payment Reference Number link
2. View the payment to be auto reconciled and auto allocated.
3. Allocation details are not displayed.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.